AI Voice
Private / PM Only
Voxia
Voxia is the AI voice response PoC built around Jambonz and Gemini Live for phone answering, transfer, voicemail, and future WebRTC/Opus evaluation.
- Position: AI voice response layer for TATEKANOS, not a PBX replacement by itself
- Current base: Jambonz, Gemini Live, SIP/RTP bridge, transfer, and voicemail flows
- Research track: WebRTC client, Opus audio quality, and browser-based call notification UX
0. Scope
- Handle inbound voice conversations with AI-guided responses.
- Transfer callers to available agents and recover when transfer fails.
- Collect voicemail when no agent is available or the caller requests a callback.
- Evaluate WebRTC and Opus paths for higher quality browser-side calling.
1. Architecture Notes
- Jambonz handles the programmable telephony layer.
- Gemini Live handles real-time AI conversation.
- SIP and RTP remain the current operational path.
- WebRTC/Opus is a research direction for better audio quality and browser notification workflows.
2. Decision Points
- Whether to keep a SIP-phone-centered workflow or add a browser WebRTC client.
- How far Voxia should go before a PBX or PBX-like layer becomes necessary.
- Which call-end, transfer-failure, and voicemail paths must be governed before wider use.